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Terms & Conditions

OBSERVE: Accurately define legal and operational terminology critical for user understanding and regulatory compliance.
EXPAND: Include all terms commonly referenced throughout gambling activities and policies.
REFLECT: Ensure clarity and consistency of definitions to prevent ambiguity in interpretation.

  • Operator: Refers to Audeo N.V., the legal entity responsible for managing and operating ragingbullz.com, headquartered at Heelsumstraat 51 E-Commerce Park, Curaçao.
  • User/Player: Any individual accessing or using ragingbullz.com wagering services.
  • Account: The registered user profile enabling access to betting and gaming services at ragingbullz.com.
  • Bet: A wager placed on any game or event available on ragingbullz.com using real or bonus funds.
  • Bonus: Any promotional credit, free spins, or special offer granted under specified terms.
  • Wager: The act of placing a bet, and the total amount staked on a game or event.
  • KYC: "Know Your Customer" process required for verifying User identity and legal eligibility.

Account Registration

OBSERVE: Identify the legal minimum age, data accuracy, and anti-fraud standards as per AU gaming regulations.
EXPAND: Address user data obligations, password security, and KYC documentation requirements in accordance with industry standards.
REFLECT: Structure registration requirements to ensure compliance and equitable treatment for all Users.

  1. Eligibility: Only individuals aged 18 or over are permitted to register or play on ragingbullz.com. By creating an account, you confirm you are legally competent and not restricted from gambling under AU laws.
  2. Registration Process:
    • Complete the registration form with truthful, current, and complete information.
    • Verify your email address as prompted by the Operator.
    • Submit accurate KYC documentation (e.g., government-issued ID, proof of address) upon request to confirm age, identity, and address.
  3. User Obligations:
    • Maintain the confidentiality of your password and personal account credentials.
    • Immediately notify customer support if you suspect unauthorised account access.
    • Refrain from creating multiple accounts; duplicate accounts may be suspended or closed.
  4. Compliance: The Operator reserves the right to suspend or terminate accounts when false, misleading, or incomplete information is provided or when required under applicable laws.

Regional Compliance Note: All User registrations and verification processes are managed in strict accordance with AU legal standards and responsible gambling obligations effective in 2025.

Betting & Gameplay Rules

OBSERVE: Identify the spectrum of bet types, limits, and conduct standards, reflecting AU operator obligations.
EXPAND: Include procedures for bet cancellation, prohibited behaviors, and live casino participation.
REFLECT: Clearly articulate rules to protect users and uphold fair play.

  1. Bet Placement:
    • Bets may only be placed through your registered ragingbullz.com account, using available funds or bonuses.
    • Minimum and maximum bet amounts are specified per game or event and may vary according to Operator policy; changes will be communicated via platform notice.
  2. Cancellation/Modification:
    • Once confirmed, bets cannot be reversed, altered, or cancelled, except in the event of technical failures or cancellation of the underlying event by the Operator.
    • The Operator reserves the right to void or adjust any bet affected by manifest error, system malfunction, or policy breach.
  3. Conduct:
    • Users must refrain from offensive, abusive, or fraudulent conduct in gameplay or live chat features. Any such behavior may result in account suspension or closure.
    • Collusion, cheating, exploitation of errors ("advantage play"), and use of automated software or bots is strictly prohibited and a basis for immediate account action.

Regional Compliance Note: All betting and conduct standards align with AU consumer protection and responsible gambling legislations for online casino environments effective through 2025.

Bonus Terms

OBSERVE: Outline binding conditions for bonus eligibility, wagering requirements, and abuse prevention.
EXPAND: Explicitly prohibit combining promotions, clarify restricted games/action, and include bonus expiry.
REFLECT: Present all bonus obligations and limitations in unambiguous language for regulatory adherence.

  1. Activation & Wagering:
    • All bonuses and promotions are subject to explicit terms displayed at time of awarding. Bonuses must be claimed and used according to specified instructions.
    • Wagering requirements are applied to bonus funds before withdrawal. Unless otherwise stated, the default wagering requirement is 40x the bonus amount within 30 days of issue, valid until 31 December 2025.
  2. Prohibited Actions:
    • Abuse or manipulation of bonus offers-including, but not limited to, coordinated play, multi-accounting, or focusing bets on low-risk or excluded games-is strictly forbidden.
    • All attempts to circumvent wagering or eligibility rules may result in cancellation of bonus and related winnings, and potential account closure.
  3. Restrictions on Combining Promotions:
    • Only one promotion may be active per account at any given time unless explicitly authorized by the Operator. Attempting to combine bonuses is not permitted.
  4. Expiry: Bonuses and any associated free spins or promotional credits expire 30 days from the date of issue if wagering requirements are unmet.

Regional Compliance Note: Bonus policies are administered transparently and in compliance with all AU rules for fair marketing and responsible gaming as of 2025.

Payments & Withdrawals

OBSERVE: Detail acceptable payment channels, withdrawal policies, limits, and consumer protections.
EXPAND: Specify fee structure, KYC obligations during payout, refund/bonus clawback conditions, and anti-fraud processes.
REFLECT: Transparently present all user financial rights and obligations for legal compliance.

  1. Payment Methods:
    • Deposits and withdrawals may be processed via credit/debit cards, supported e-wallets, or cryptocurrency, subject to availability.
    • All payments must originate from accounts registered in your name; third-party transactions are strictly prohibited.
  2. Limits & Fees:
    • Deposit and withdrawal minimums/maximums will be communicated in the cashier interface; the Operator may adjust limits as required by law or for fraud risk mitigation.
    • No fees are applied to standard deposits or withdrawals unless otherwise stated. Where applicable, fees will be disclosed prior to transaction confirmation.
  3. Processing Times:
    • Withdrawal requests are typically processed within 3 business days, pending successful KYC/AML checks. Delays may occur during periods of high demand or regulatory review.
  4. Refund & Reversal:
    • Requests to reverse deposits or refund bets/bonuses are reviewed case by case and may be subject to Operator approval and legal requirements.
    • The Operator retains the right to recover losses or reverse payments in instances of fraud, error, or violation of these Terms.
  5. KYC, AML & Fraud Prevention:
    • Withdrawals are contingent upon successful completion of any required KYC (identity) and AML (anti-money laundering) checks, consistent with AU and international practices.

Regional Compliance Note: All payment processing, transaction monitoring, and user protections follow AU-centric AML and consumer protection standards as in force until 2025.

Limitation of Liability

OBSERVE: Specify Operator duties, limitation of damages, and general disclaimer of warranties.
EXPAND: Address technical interruptions, fair gaming, external network events, and maximum compensation limits.
REFLECT: Present limitation terms in alignment with AU consumer law and best industry practice.

  • Operator's Obligations: The Operator undertakes to provide fair, accurate, and uninterrupted gaming services on ragingbullz.com. All games are operated using auditable and certified software where required.
  • Exclusions of Liability: The Operator is not liable for losses or damages resulting from:
    • Technical failures, software bugs, or system maintenance periods;
    • Interruptions caused by internet or telecommunications failures beyond Operator control;
    • User error, misuse, or consequences of unauthorised access to User account.
  • Maximum Compensation: The Operator's liability shall not, under any circumstances, exceed the amount of the actual bet placed by the User that is directly affected by the issue.
  • No Warranty: All services are provided "as is", with no express or implied warranty except as required by applicable law.

Regional Compliance Note: These limitations are subject to non-excludable rights under Australian Consumer Law (Competition and Consumer Act 2010), and do not exclude liabilities that cannot be lawfully limited.

Intellectual Property Rights

OBSERVE: Identify Operator and third-party rights over all content, software, and branding.
EXPAND: Prohibit unauthorised copying, use, and dissemination; address implications of infringement.
REFLECT: Legally protect Operator's content in accordance with AU and international law.

  • Copyright & Ownership: All site content, including but not limited to text, logos, software, graphics, audio-visual material, and trademarks, is the property of ragingbullz.com, its licensors, or Audeo N.V., and is protected by copyright and trademark law.
  • Prohibited Actions: Users may not copy, reproduce, distribute, republicate, transmit, display, or exploit any content or software from ragingbullz.com without prior written consent.
  • Third-Party Content: Any intellectual property of third parties remain subject to their respective terms and rights.

Privacy & Data Protection

OBSERVE: Reference the formal privacy policy and main protective assurances.
EXPAND: Ensure Users are clearly informed of data handling practices, including cross-border storage consistent with AU standards.
REFLECT: Summarise data subject rights and point to policy for detailed assurances.

  • Data Processing: All User data is collected, stored, and processed strictly in accordance with the ragingbullz.com Privacy Policy and applicable AU data protection statutes, including the Privacy Act 1988.
  • User Rights: Users are entitled to access, rectify, or request erasure of their personal data as described in the Privacy Policy.
  • Policy Access: For complete details about data handling, cross-border transfers, and User rights, consult the full Privacy Policy available on ragingbullz.com.

Changes to Terms

OBSERVE: Establish Operator's right to amend, and requirement for proper User notification.
EXPAND: Specify notification channels and procedure for opting out/dispute.
REFLECT: Ensure Users are protected from retroactive or silent changes.

  1. Amendments: The Operator reserves the right to update or modify these Terms at any time to comply with legal, regulatory, or business developments. Changes become effective upon publication on ragingbullz.com.
  2. User Notification: Any material changes will be communicated to Users via email, website banner, or similar announcement prior to taking effect.
  3. Disagreement with Changes: If you do not accept the updated Terms, your sole option is to discontinue use of ragingbullz.com and request account closure in accordance with the Termination & Suspension section.

Termination & Suspension

OBSERVE: Detail grounds for account action and procedure for closure, refund, and notification.
EXPAND: Cover voluntary and involuntary terminations, and legal consequences for breaches.
REFLECT: Ensure User rights and Operator's obligations are equitably balanced.

  1. Operator-Initiated Suspension: Accounts may be suspended or closed due to actual or suspected breaches of these Terms, regulatory orders, fraudulent conduct, or for legal compliance reasons.
  2. User-Initiated Closure: Users may close their account for any reason by contacting customer support and following specified processes.
  3. Refund & Forfeiture: On closure, any clearable balance (excluding bonus funds subject to unmet conditions) will be returned via the original payment method, except where legally prohibited.
  4. Notification: The Operator will promptly notify Users of any action taken, specifying reasons and recourse available, where permitted by law.

Regional Compliance Note: Account suspensions and closures comply fully with AU Consumer Law, including dispute resolution transparency through December 2025.

Governing Law & Jurisdiction

OBSERVE: Specify applicable law, operational jurisdiction, and dispute resolution method.
EXPAND: Cover arbitration procedures and consumer court rights per AU legal environment.
REFLECT: Ensure clarity on where and how legal issues will be adjudicated.

  • Applicable Law: These Terms are governed by the laws of Australia for all Users resident in Australia, subject to overriding international principles where applicable. For operational matters not covered by AU law, Curaçao law may also apply.
  • Dispute Resolution:
    • In the event of dispute, Users should first contact ragingbullz.com customer support for internal resolution.
    • If unresolved, disputes may be submitted to binding arbitration in Australia, in accordance with the Australian Centre for International Commercial Arbitration (ACICA) rules.
    • Nothing in these Terms limits a User's right to pursue claims in an Australian court for disputes that cannot lawfully be subject to arbitration or where required by AU consumer rights legislation.

Regional Compliance Note: All dispute processes comply with the ACICA model and mandatory AU consumer protections as effective through 2025.

Contact Information

OBSERVE: Clearly present all available points of contact for consumer, legal, and regulatory correspondence.
EXPAND: Specify absence of direct phone, include official website and headquarters address from provided data.
REFLECT: Ensure transparency and accessibility of Operator for all legal, support, or informational needs.

  • Customer Support: For all inquiries, complaints, or support, Users should use the official website contact features at ragingbullz.com. (As of 2025, direct support email and phone contacts are not specified; refer to website for updates.)
  • Legal Department & Corporate Address: Audeo N.V., Heelsumstraat 51 E-Commerce Park, Curaçao.
  • Authorised Representative: Lachlan Evans (as listed for 2025; further contacts may be provided on the official website as required by law).

Regional Compliance Note: All contact information is provided per current AU and international regulatory disclosure requirements. Please visit ragingbullz.com for the most up-to-date details.