Contact Us

OBSERVE: Under Australian regulatory standards for remote gambling operators, contact pages must provide users of ragingbull, as accessed through ragingbullz.com, with clear, reliable communication pathways, including secure means to transmit complaints, queries, or legal notifications. Requirements further encompass transparency regarding operator identification, regional adaptation, response time disclosures, and robust disclosures related to dispute handling and privacy under relevant AU consumer and gaming laws.

EXPAND: In addition to these foundational requirements, AU law - including the Interactive Gambling Act 2001 (Cth), applicable consumer protection standards, anti-money laundering, and privacy frameworks - necessitates that all communication is accessible, comprehensible, records are preserved for regulatory inspection, and that users are informed of available redress mechanisms for unresolved issues. Given ragingbull's operational base in Curaçao and service provision to Australian residents exclusively via ragingbullz.com, it is also necessary to explicitly disclose offshore registration and jurisdictional limitations, ensuring informed user consent and transparency.

REFLECT: This structured contact resource comprehensively integrates all explicit and implicit legal requirements for AU-facing online gambling services. It ensures ragingbull clients can confidently communicate with the operator, understand their rights, receive legally compliant timelines for responses, and are advised of available escalation procedures, all within a framework adapted to 2025 regulatory and market expectations.

Contact Methods & Communication Protocols (System 1: Factual & System 2: Legal Obligations)

• Primary Contact Method: All inquiries regarding ragingbull should utilize the secure contact form provided below on ragingbullz.com. This form requires users to provide their name, verifiable email address or messenger contact, and a brief but explicit description of their request or concern. Use of this form is subject to privacy and data security protections compliant with AU law.
• Live Chat & Telephone Support: Users seeking expedited support may access the integrated live chat feature on ragingbullz.com. Where direct calling functionality is available, users should refer to the live chat for the most up-to-date voice contact details. As of 2025, no official direct phone number for ragingbullz.com is publicly listed; all calls are routed via secure in-site channels.
• Email Support: At this time, no direct email addresses are officially designated for user-initiated support. All email communication is processed via the website's secure contact form or through user account channels to mitigate phishing and to comply with AU anti-money laundering and privacy requirements.
• Service and Jurisdictional Disclosure: ragingbullz.com is operated by Audeo N.V. (Headquarters: Heelsumstraat 51 E-Commerce Park, Curaçao). While services are targeted to Australian residents, the operator is licensed in Curaçao. Users are hereby informed that certain dispute processes may involve Curaçao regulatory frameworks in addition to Australian consumer protections.
• Response Timeframes: ragingbullz.com aims to respond to all user inquiries within one (1) business day. For urgent matters, live chat support is monitored 24/7. All written communications are logged and preserved until at least 31 December 2025 to fulfill regulatory oversight obligations.
• Privacy & Data Handling: Information submitted via the contact form is processed in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth), ensuring the protection, restricted use, and secure deletion of personal data in line with AU and Curaçao requirements.

Dispute Resolution and User Protections (System 2: CCoT-Optimized)

1. Complaint Submission: Users should use the secure contact form on ragingbullz.com to submit any complaints related to service delivery, financial transactions, account status, or responsible gambling concerns. It is the user's responsibility to provide full details and supporting documentation to facilitate efficient resolution. All complaints are acknowledged within one business day, with confirmation sent to the contact provided.
2. Resolution Timelines and Escalation: If an issue is not resolved within seven (7) business days, or if the user is dissatisfied with the response, a formal escalation process is initiated. Users are provided instructions to refer the matter to the Curaçao Gaming Authority and, where applicable, to Australian consumer protection agencies. Full records of all interactions are maintained for audit and legal review until at least the end of 2025.
3. User Rights and Legal Protections: All Australian users of ragingbullz.com are entitled to fair and timely responses, protection of their personal information, clarity regarding offshore regulatory status, and clear avenues for third-party dispute mediation. No punitive action (account suspension, withholding of funds) may be taken against a user solely for raising a bona fide complaint. Users are not required to waive any statutory rights under AU law as a condition of lodging a complaint.

Protective Clause: Submission of queries or complaints does not affect any statutory or regulatory rights users hold under the laws of Australia. ragingbullz.com undertakes to act in good faith in all communications for the duration of the complaint process and ensures all contact data is securely destroyed after resolution, unless a longer retention is legally mandated.

Operator & Legal Entity Disclosures (System 1: Factual Adapted to System 2: Legal Notice)

• Registered Operator: ragingbull is operated by Audeo N.V., headquartered at Heelsumstraat 51 E-Commerce Park, Curaçao. As of 2025, this entity is responsible for all operational, regulatory, and legal matters associated with ragingbullz.com.
• Jurisdiction & Licencing: ragingbullz.com operates under a Curaçao eGaming license. No Australian operating license is held; all regulatory supervision is primarily Curaçao-based, subject to AU consumer law where services are accessed by Australian residents.
• Legal Correspondence: All legal correspondence must be initiated via the online contact portal; if physical documentation is required, users will receive postal instructions following verification of their identity.
• Update Validity: All contact procedures and legal notices herein are valid and in effect until 31 December 2025, subject to regulatory extension or amendment.

Contact Form (System 1: Factual Procedure with Legal Framework)

Additional Compliance, Privacy, and Security Statements (System 2: CCoT-Optimized)

• Privacy Act Compliance: All user data submitted via ragingbullz.com is managed in compliance with the Australian Privacy Principles. Users may request deletion or correction of their data at any time, except as required for regulatory retention.
• Data Security: Communications through the website, including the contact form, are subject to robust encryption and internal security protocols, safeguarding user data against unauthorised access or transfer.
• Anti-Money Laundering Policy: As a remote gambling operator serving Australian residents, ragingbullz.com enforces anti-money laundering verification for all financial queries or disputes, and reserves the right to request additional identification when warranted under AU or Curaçao law.
• Accessible Support: Reasonable accommodations will be provided for users with disabilities or requiring assistance, pursuant to the Disability Discrimination Act 1992 (Cth) and relevant AU standards.

Regional Compliance Note: This contact and complaints policy has been specifically adapted to meet Australian legal, cultural, and consumer protection standards as at January 2025. Users are encouraged to review this page periodically on ragingbullz.com for any updates driven by regulatory changes.